This brief post is about repair of what is apparently a common fault of front loading washers that have been made by Samsung and other manufacturers in recent years. Recently, our Kenmore model 592-49057 had started making alarmingly loud thumping noises during operation, especially during high speed spin cycle segments. The cause turned out to be a broken support flange or “spider” inside the washer tub. Sears Canada was unable to supply the part I needed, but after finding the Samsung model number, actually 59249057 (surprise!), I was able to figure out the Samsung replacement part number DC97-14875B for the spider for our “Kenmore” machine. I found it on ebay via a parts source in Pennsylvania by searching on the part number. It was about Cdn $140 with shipping to BC. The actually repair is pretty easy but a lot of parts have to come out before you can get at the spider.
Amy, next steps in diagnosis might be using an ohmmeter to do some continuity checks from the relay pins outward,…